VickiEllePhotography is taking a short break
Reviews
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Lisa on Dec 28, 2020
5 out of 5 starsPerfect for my brand! I love that It is inline with my brand theme and saves me time finding or making stockphotos
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Lisa on Dec 28, 2020
5 out of 5 starsPerfect for my brand! I love that It is inline with my brand theme and saves me time finding or making stockphotos
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michelle on Sep 26, 2020
5 out of 5 starsVicki’s image was exactly what I was looking for. Great color and quality.
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Colleen on Jun 22, 2020
5 out of 5 starsThis banner is perfect! The colors and design are perfect and ideal for exactly what I had in mind. Really love it.
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Joy on Jun 4, 2020
5 out of 5 starsBeautiful photo that was perfectly sized for the larger Etsy banner format. It was very easy to download and use the files. Thank you!
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Sew Impress Me on May 19, 2020
2 out of 5 starsThere is no way to edit this design without having photo editing software. The seller has to edit it for you. Ended up purchasing another design that didn't require me to have to download any special software or know anything about photo editing. Seller was nice enough to add my shop name, however I had already purchased another design.
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Rachael on Dec 3, 2019
5 out of 5 starsLovely mock up for my online print store. Super easy instructions to follow, thanks!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
How will my order by shipped?
DIGITAL FILES are available via instant download. You will receive an email upon payment with your download link.
PHYSICAL ITEMS - Australia Only
Your order will be shipped as a Priority Large Letter using Australia Post. This service does not include tracking. If you would like tracking, please select the Signed Delivery option during checkout. Delivery may take between 1 and 14 days depending on your location.
If your order has not arrived within the expected timeframe please contact me.
I am not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Vicki Elle.
Can I return an item?
DIGITAL DOWNLOADS - Due to the nature of these items no refunds or exchanges are available.
PHYSICAL ITEMS - Australia Only
Vicki Elle handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should you wish to return your order, please notify me within 14 days of receiving your order with a valid reason for return.
If I am unable to resolve your complaint or further assist you, I will process a refund upon timely receipt of the goods purchased. Refunds will be processed promptly and payment made by the same method that you made payment.
PLEASE REFER TO ADDITIONAL INFORMATION ON REFUNDS BELOW
Can I get a refund or replacement (Australia)?
I am not required to provide a refund or replacement if you change your mind but you can choose a refund or exchange if an item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what I said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and I will compensate you for any drop in value.
If the problem is not major, I will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Can I get a refund or replacement (International)?
Only DIGITAL DOWNLOADS are available to international buyers. Due to their nature no refunds or exchanges are available on digital products.
Can I get a refund on digital products or custom orders?
Due to their nature no refunds are available on digital products or custom orders unless they are damaged or defective. All refunds will be given at the discretion of Vicki Elle.
Seller details
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